Terms and conditions of Well Youth
These terms and conditions for the Well Youth Application service are an agreement between Invitrese Co., Ltd. (hereinafter, if not specifically specified, collectively referred to as the "Company"), on the one hand, and users of the Well Youth Application service (hereinafter referred to as the "Company"), on the one hand, on the other. “User”), the other party, to use the Well Youth Application service (hereinafter referred to as the “Service”), where the service provider can view health information such as congenital diseases, body mass index, gait, body composition, and mood, so that the “Company” can use this information to tailor your mission to suit “Service users” in the application conveniently Through the Well Youth application (hereinafter referred to as “Application”) or using services through applications of the Company or third parties. or anything else that the company issues jointly with other juristic persons. According to the details shown in the terms and conditions of this Well Youth service (hereinafter referred to as “Terms of Service”) Users are responsible for understanding them thoroughly before using the service. and regularly check these terms of service The user agrees to use the Well Youth service or any other name that the company considers changing as the company deems appropriate. By agreeing to be bound and comply with the following service conditions.
1. General requirements
1.1. The company provides Well Youth services for legal entities within the country and abroad. You must specify your name, surname, and date of birth. and identification card number as well as other information as specified by the company
1.2. The user agrees to comply with and be bound by the terms of service. The user's use of the service is considered acceptance of these terms of service. The company may edit or add service conditions at any time without having to notify service users in advance Unless it is an amendment that has a significant impact on the service user. However, the user continues to use the service after the amendment or addition of the said service conditions. It is considered to be acceptance of each amendment or addition to the terms of service.
1.3. Unless notified or specified otherwise. Any new features that are edited, added, or improved in the service are considered to be subject to these terms of service.
1.4. The company reserves the right to improve or cancel the service. or any part of the service Whether it's temporary or forever at any time The company will inform you in advance.
1.5. Changes to service conditions
1.5.1. The user agrees that the Company has the right to change the service conditions as the Company deems appropriate. If it is a change that affects the use of the service by the user. The company will communicate or notify the user of the essential information of the change clearly at least 30 days in advance or such other period as specified by law.
1.5.2. If it is a change in other conditions that cause a burden to the service user. or significantly increased risk And the law requires the company to ask for consent from service users first. Such changes will be effective upon the user's consent.
1.5.3. If there are laws and/or regulations requiring the Company to take specific action regarding changing conditions, The service user agrees to allow the company to comply with such laws and/or regulations without first obtaining the user's consent.
2. Using the service
2.1. Registration to use the service
2.1.1. In using the service The Service User must register with the Company through the application that the Service User downloads on their electronic device by creating a personal account (“Account”) to specify personal information that is accurate, true, and current. Users must fill in their first and last name, email address, mobile phone number, educational institution, student ID, and date of birth. and your own ID card number Including other information As specified by the company or will be determined further To meet the Company's service objectives and/or related laws. The user must follow the steps specified by the company. Approval of the user's registration will be in accordance with the company's criteria and privacy policy. You can see the details at (“Privacy Policy”) The Company places great importance on the privacy of its users.
2.1.2. In the event of a problem during registration Users can contact the company at customer service 065 - 591 - 5416 or customer service email. contact@invitracehealth.com[1] in which case The Company may request users to submit additional required documents such as first and last name, email address, mobile phone number, place of work, employee ID, date of birth. and identification card number To be used to confirm and verify the identity of service users.
2.1.3. When the user has filled in the information above. Users must specify letters, characters, numbers, symbols, including biological information. As specified by the company (hereinafter referred to as “password”) and can change this password by yourself later in accordance with the Company's terms and conditions. However, the company reserves the right to refuse to enable the service, provide services and/or to users who conceal their real names and surnames. or use a pseudonym or when the company detects that the full name registered by the service user is incorrect, not true, or not current The user agrees and accepts that the approval of the service application or providing services or cancellation of service is at the sole discretion of the Company.
2.2. Users must keep their passwords. and information used in applying for service is kept secret and exclusive to the service user only. and not disclosed or do anything that may cause others to know your password and/or such information. The user agrees that if any transactions are made using the user's password. It shall be considered that it is the action of the service user himself in all respects. The Company is not responsible for any damages incurred from any transactions under the user's account from using the said password.
2.3. In the case that the user uses the password to make any transactions. related to the use of the service has been completed Users agree that they cannot cancel, revoke, change or amend such items. And users of the service must be bound by the said list in all respects.
2.4. The user agrees that If the wrong password is entered consecutively more than the number of times specified by the company The company has the right to automatically suspend the use of the service immediately. And users will be able to continue using the service only after notifying the company of their intention. According to the conditions and methods specified by the company to request the issuance of a new password.
2.5. The service user acknowledges that The Company is only a service provider and/or an intermediary in providing services that are carried out according to the user's orders. Therefore, the use of such service is a transaction between the user and the hospital or a third party. (hereinafter referred to as the “Party”) directly if a dispute arises related to the said transaction. Users must contact and resolve disputes with the parties directly by themselves. However, the Company is not considered to be acting in the capacity to provide services in such transactions. If there is a problem arising from the use of any service linked to the user's account. and/or take corrective action yourself The company is not involved in any way.
2.6. The company reserves the right to refuse to perform the following transactions:
2.6.1. Payment or receipt of payment for goods and/or service fees in the name of a juristic person. or any other person, or
2.6.2. Providing services that are contrary to the law, good morals, regulations or any other policies that the Company may specifically specify.
2.7. Users can view past transaction information. through the application or other channels as specified by the company by transaction data and any other evidence made with computers and data storage media or any other storage media used to store data or any other evidence that any agency with legal supervision duties may require in the future. The transaction information is considered confidential information that users should not disclose to outsiders.
2.8. The company will provide the best service in order for users to receive satisfactory services. Therefore, if any service is provided of the company, there were errors or delays, whether caused by the computer system internet system Various electronic devices or any other systems related to providing services including mobile phone network systems And regardless of the cause, the user agrees not to use the said disruption as a claim for any damages from the company.
2.9. The company is not responsible in all cases for loss or damage, whether direct. or indirectly which occurs with data on mobile phones or any other equipment resulting from the provision of services
2.10. Service users acknowledge and agree to provide or make the information provided to the company to be accurate, complete, and up-to-date. In the event that the user changes important information that the user has provided to the company, such as changing the electronic mail address (email) or telephone number. Users must edit information immediately through the application. or any other method by which the company notifies users.
2.11. In using the service If the user does not use the service in accordance with the service conditions or does not comply with relevant laws and causing damage to the company from such actions. The user agrees to be responsible for compensating the company for such damages.
2.12. Users can inquire about service information and/or report problems in using the service at Customer Relations 065 - 591 - 5416 and Customer Relations email. contact@invitracehealth.com or any other channels as specified by the company.
3. Cancellation and suspension of service use
3.1. In the event that the user wishes to cancel the use of the service. Users must report their wishes themselves through customer relations channels 065 - 591 - 5416 and customer relations emails. contact@invitracehealth.com or other channels as specified by the company and proceed according to the methods specified by the company Within the period specified by the company, but not more than 30 (thirty) business days, according to the details that the user will notify the company.
3.2. The company reserves the right to cancel the service. or suspend service There is no need to notify the service user in advance if any of the following events occur. The user agrees and acknowledges that The Company is not responsible for any losses. or any damage, whether direct or indirect, that may occur to any service users.
3.2.1. There is a wrongdoing, violation or failure to comply with the certification as specified in Section 4. or any of the conditions of service.
3.2.2. There is use of the service by the user in a manner that does not comply or there is reasonable cause to suspect that it does not comply with the service conditions. or laws regarding copyright infringement or any other applicable law
3.2.3. There is loss, theft, or hacking of the electronic device of the service user. or login information of service users
3.2.4. There is an order from a government agency, any agency with legal regulatory duties, or a court.
3.2.5. The service user dies. Being a person who is in overflowing debt Being a person who has been ordered by the court to be bankrupt The assets were strictly protected. Being a person who has been ordered by the court to be incompetent or quasi-incompetent
3.2.6. The user has not used the service for a consecutive period of more than 12 months since the last use of the service.
3.3. In the event that the company exercises its right to cancel service. or suspend the service according to Section 3.2 above, the Company has the right to take the following actions:
3.3.1. In the event that these terms of service are terminated. For any reason It does not cancel any obligation. which the service user has not fully complied with the obligations of these terms of service Until the service user has completed the aforementioned obligations.
4. Testimonials from service users
4.1. The user certifies and confirms that the user is a person with the ability or is legally permitted to enter into a contract that creates a legal obligation or receive consent from the person exercising parental power As specified in Section 5.8
4.2. The user guarantees that he will use the service in accordance with these service conditions. as well as strictly related laws and regulations
4.3. The user certifies that the information provided to the company according to section 2.1 of these terms of service. and any other information that the service user delivers to the company It is correct information in all respects. If the company detects that the user has forged document information and/or impersonated any person, whether that person Will you agree or not to apply for this service? The company reserves the right to suspend or cancel service immediately. And the user of the service must be responsible for compensating the company for all damages, regardless of whether the user has fraudulent intent or not.
4.6. Users agree to be bound by and cooperate. Including agreeing to prepare information and/or deliver documentary evidence or any documents that the Company may request to send additionally for the purpose of considering to enable the service and/or provide the service or to comply with the requirements. Announcement of laws and rules or any legal provisions related to the implementation of these terms of service. Both currently existing and/or that will continue to occur in the future strictly.
5. Personal information
Collection, use and/or disclosure of personal information
5.1. The Service User agrees to allow the Company to collect and use the User's information provided to the Company. or through the company or existing with the company or that the company receives or has access to from other sources The objective is necessary to provide services to users. Carrying out requests from service users before providing services Assigning work to others Support services whether related to information technology. Communication work or any other work, transfer of rights and/or duties, compliance with the law Risk management, control, supervision, internal management Handling complaints and/or for any other purposes that are significantly necessary for the Company's operations. or so that the company can provide services fairly and continuously
5.2. The user agrees to allow the company to disclose such information to the company's business group, namely Invites Co., Ltd., a company in the Ajinomoto group of companies. Business partners and other legal entities of Invites and business partners and other legal entities of Ajinomoto and consent to such company continuing to collect, use and/or disclose such information under the purposes specified in Section 5.1.
(a) Business partners and other legal entities of Invites include:
(1) Invites Company Limited
(2) TT Insurance Broker (Thailand) Company Limited
(3) TT Life Insurance Broker (Thailand) Co., Ltd.
(4) TT Medical and Welfare Management (Thailand) Co., Ltd.
(5) Prasit Pattana Public Company Limited
(6) Paolo Hospital Phahonyothin
(7) Paolo Hospital Samut Prakan
(8) Paolo Hospital Chokchai 4
(9) Paolo Rangsit Hospital
(10) Paolo Kaset Hospital
(11) Paolo Phra Pradaeng Hospital
(12) Bangkok Hospital
(13) Phyathai Hospital
(14) Phyathai 2 Hospital
(15) Phyathai 3 Hospital
(16) Phyathai Nawamin Hospital
(17) Phyathai Phahon Yothin Hospital
(18) Phyathai Sriracha Hospital (hereinafter referred to as “Business Partners and Other Legal Entities of Invites”)
(b) External service providers Company representative Subcontractor Business partners that release products together (co-brand), data processors, auditors, external auditors Credit rating company Asset management company Those interested in receiving the transfer of rights Assignee of rights Legal authority and/or any agency/organization/legal entity that has a contract with the Company.
5.3. Users agree to have data sent and/or transferred to be stored on servers/cloud in various countries. related
5.4. The user agrees to allow companies in the Invites group. Companies in the Ajinomoto Group Including business partners and other legal entities of Invitres and Ajinomoto. Able to send news information to service users to present news Marketing activities Promotional items, campaigns or presenting various products that may be beneficial to service users. and users of the service acknowledge that Service users can cancel or refuse to receive such information according to the channels specified by the company and/or business affiliates.
5.5. The user agrees to allow companies in the Invites group. Companies in the Ajinomoto Group Including business partners and other legal entities of Invites. and of Ajinomoto and government agencies that possess personal information of users. Disclose personal information of service users which has been provided to such persons to the company. To check and confirm personal information of service users. to receive information or news For marketing and promotional purposes To offer benefits and/or offer to sell any products or services, whether present or in the future. For the benefit of providing services For statistics, analysis, research studies, or data evaluation. or for any other purpose that is not prohibited by law.
5.6. The user acknowledges that in the event that the company is necessary to perform according to the contract to which the user is a party. To carry out the request of the service user before entering into a contract To perform according to the contract between the company and other persons which is for the benefit of the service user. To check transactions that may be fraudulent For any other purposes that are not prohibited by law and/or to comply with the law. or regulations of any country applicable to the Company. or such person It is necessary for the Company to notify the Service User when requesting additional personal information. The Company will inform the Service User of such cases in order to request personal information and consent, including the possible consequences of the Service User refusing to give consent in that case, according to the method that the Company deems appropriate.
5.7. The user acknowledges that in the event that the company is necessary to perform according to the contract to which the user is a party. To carry out the request of the service user before entering into a contract To perform according to the contract between the company and other persons which is for the benefit of the service user. To check transactions that may be fraudulent For any other purposes that are not prohibited by law and/or to comply with the law. or regulations of any country applicable to the Company. or such person The Company may send or transfer the User's personal information abroad. and in the case where the destination country does not have adequate personal data protection standards according to the criteria set by law. The user consents to the company sending or transferring the user's personal data to the said destination country.
6. Service provision
– Well youth is an application that provides health advice services. By taking service user data and processing it according to scientific principles. combined with the knowledge of specialists. However, Well Youth is not provided by a licensed physician and is not intended to be a substitute for professional medical advice in making a diagnosis. Treating or managing an illness or medical condition
– The Company does not guarantee accuracy regarding processing. and forecasts provided and disclaims liability for any errors or omissions or discrepancies from the use of Well youth services that were not intentional. or gross negligence of the company
– The company reserves the right to advertise information or results from the use of services by other users on Well youth. The name or identity of the owner of the information will not be revealed. If there is absolutely no consent from the data owner.
– The company may stop providing all or part of the service without prior notice to users in the following cases.
(1) When maintaining or repairing the system
(2) When the service cannot be provided due to some force majeure event. They may include but are not limited to accidents (fires, power outages, etc.), natural phenomena, wars, riots, and labor disputes.
(3) When the system crashes or is used more than capacity (Overload)
(4) To protect the safety of users or third parties or to carry out missions beneficial to the public in an emergency.
(5) When the company deems it necessary and appropriate other than the cases specified in (1) to (4) above.
However, the company is not required to pay any damages in the event that the service must be stopped as specified above.
7. Restrictions on use
7.1. Users will not do the following:
– Resell, rent, lease, loan, sublicense, distribute or transfer account rights on Well youth, including but not limited to sharing via network connection. Except under the terms of this Agreement.
– Copy, adapt, edit, convert, translate or create derivative works of Well youth without written permission from the company.
– Use the service with effort or in conjunction with any device, program or service designed to circumvent technological measures used to control access. or rights in content or other works protected by copyright law.
– Use the Services to collect information in a manner used or to support a competitor's product or service.
– Use the account to advertise, solicit, or send any commercial advertising, including chain letters, junk email, or duplicative messages, to any other person on Well youth.
– Use the account to do anything that is against the law.
– Provide information, whether on Well youth or any other public place, to send any communication that infringes on the Company.
– Publish all types of media that contain hate, abuse, inappropriate images. or any conduct that is obscene, obscene, pornographic, or any content that may give rise to civil or criminal liability under relevant laws or regulations or that may conflict with this Agreement and the Company's Privacy Policy; or
– Publish any content that contains virus software. or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of Well youth's computer software.
– Carry out any action that violates the provisions of the law.
The Company will immediately suspend the User's use of the Service if any of the above is done. And please notify if anyone sees any such offense. Please contact at Customer relations 065 - 591 - 5416 and customer relations email contact@invitracehealth.com or other channels as specified by the company and the Company will take steps to delete or cancel the account of such person.
7.2. During the use of a personal coach Users are prohibited from expressing vulgar, insulting, insulting, provocative, disparaging, unforgiving, religious, racist, political, homophobic, or offensive comments. Print inappropriate, harassing, obscene, pornographic, infringing, pornographic, or other material that is prohibited under applicable laws or regulations or that may conflict with these Terms and Conditions.
7.3. The company reserves the right to consider at its discretion. sole In order to take steps to delete comments or content that are inappropriate or not relevant. Delete or edit comments that contain personal information such as ID card numbers. Credit card/ATM card number tax identification number, etc., and restrict or ban access Including disabling the personal coach at any time. and without prior notice
7.4. The user is solely responsible for
(1) Control the distribution and use of sign-in names. Screen name and password
(2) Authorize, authorize and control access. and use of accounts and passwords
(3) Notify the Company immediately if you believe your account or password has been compromised or if you have any other reason to deactivate your account. Email us at our customer service email. contact@invitracehealth.com or other channels as specified by the company The user of the service must give rights to Well youth and other persons or agencies involved in investigating, retrieving, storing, and using information in connection with Well youth's work.
8. Warranty
The company does not guarantee that
(1) The Service will be secure or available at all times or locations.
(2) Any defects or errors will be promptly corrected.
(3) any content or software available on Well youth does not contain viruses or other harmful components;
(4) The results of using the service will meet the needs of the user.
(5) The advice of Well youth or a personal coach will be effective for all users. This is because it depends on many factors such as regularity in exercise, discipline, and ability to burn fat. The physiology of each user, etc.
9. Right to enforce service
The Company may randomly audit users' accounts and service usage at any time for the purpose of providing efficient service and maintaining the application. By ensuring that service users comply with these terms and conditions. Including complying with applicable legal requirements. If found to have violated the law or these terms and conditions The company will continue to follow the legal process. The company reserves the right to delete the account or disable the user who has violated the service at any time without prior notice. and at the sole discretion of the Company
10. Language
Translation of these Terms of Service No matter what language it is translated into. It is provided for the convenience of users only. Didn't have any intention. to change the terms of service In the event that there is a conflict between the Thai version and any language other than Thai, Stick to the Thai language text.
11. Governing Law
Terms and conditions of this service To be enforced and interpreted according to the laws of the Kingdom of Thailand. without taking into account the provisions on conflicts of laws.
12. Separation
If any term or condition of these terms of service is invalid or is not complete according to any law, it shall be considered that the terms or other terms of the Terms of Service that are complete and separate from the invalid portion. or incomplete and will continue to be effective
13. Duration
These terms and conditions of use of the service are effective from the time the user accepts the terms and conditions of use of the service. and shall continue to be effective for an indefinite period of time
In the event that the company does not enforce the terms or any conditions of these terms of service This will not affect the Company's right to enforce the Terms. or that condition later and waiving the right to violate the terms or any conditions of service users It will not be considered a waiver of the right to violate the terms. or such conditions next time or waiver of rights in the Terms or any other conditions of the company